SEO-Cart Live Chat
Increase order conversions by chatting with your customers on your website. Support multiple operators, track transcript conversations, view custom footprints, and much more.
For technical and sales enquiries, you may contact us at 317-697-9194
 |
Bronze |
Silver |
Gold |
Platinum |
| Operators |
2 |
5 |
10 |
15 |
| Monthly Pricing |
$19.95 |
$39.95 |
$69.95 |
$99.95 |
| Quarterly Pricing |
$54.95 |
$109.95 |
$189.95 |
$269.95 |
| Yearly Pricing |
$199.95 |
$399.95 |
$699.95 |
$999.95 |
| Setup Price |
$99.00 |
$99.00 |
$99.00 |
$99.00 |
Real-time Chats  |
 |
 |
 |
 |
|
Enable Real-time instant chat communication with your website visitors. Interact with your visitors to provide higher level of customer support, up-sell products, assist in purchase decisions and offer that human touch to help you stay head of competitors. |
Multiple Chat Requests  |
 |
 |
 |
 |
|
Provide support with multiple support chat requests at the same time. |
Auto Save Transcripts  |
 |
 |
 |
 |
|
Provide support with multiple support chat requests at the same time. |
Search Transcripts  |
 |
 |
 |
 |
|
Search through the saved transcripts for reference and training purposes. |
Operator 2 Operator Chats  |
 |
 |
 |
 |
|
Maximize productivity and efficiency with Operator-to-Operator chats, a powerful tool that allows free flow of communication in real-time between your operators. |
Capture Visitor Data  |
 |
 |
 |
 |
|
Capture visitor's IP, time, browser information, monitor information, pages they have visited, and other crucial data. |
Operator Console Monitor  |
 |
 |
 |
 |
|
Monitor your operator online/offline status in real-time. This is useful when you are training or monitoring operator performances. |
Operator Online/Offline Activity Monitor  |
 |
 |
 |
 |
|
Monitor operator online/offline activity throughout the day. Track the total hours your operators have spent Online and when they went Offline. |
Department Chat Icons  |
 |
 |
 |
 |
|
Create chat icons and generate chat HTML code for EACH department. |
Spam Blocking  |
 |
 |
 |
 |
|
Spam blocking allows you to restrict certain IPs from accessing your Live Support system. |
Operator Rating System  |
 |
 |
 |
 |
|
Know the performance level of each operator at any given time with Operator Rating system. After each support session, visitors have an option to rate the operator's support level. |
Daily Request Reports  |
 |
 |
 |
 |
|
View comprehensive reports of the number of request taken, rejected, not taken, or initiated by each operator and department, daily or monthly view. |
Log Transcripts  |
 |
 |
 |
 |
|
Transcripts are logged with operator's information, visitor's name, ip, time and other relevant data. |